Privacy Policy

Who We Are

House Sitting Australia is operated by Colin Dixon, trading as OzOnLine, based in Mallacoota, Victoria, Australia. Colin has been part of Australia's house-sitting community since 2007 and personally runs this platform.

Contact us: hsa@oze.au
Postal address: PO Box 327, Mallacoota, Victoria, 3892, Australia.
ABN: 68 758 286 944

1. What we collect

We collect names, email addresses, phone numbers, location data (suburb and state), and ID verification data (processed securely via authorised third-party providers like Stripe).

2. Public Profiles

Your first name, general location (suburb/state), bio, and verification badges are visible to other logged-in members. We never display your full street address publicly on the marketplace feed.

3. Communication

We facilitate messaging between users. We monitor these systems for safety, fraud prevention, and to enforce our Terms of Service across our participating organisations.

4. Data Retention

We retain your profile data while your account is active. If you request deletion, we will purge your data within 30 days, except where required to maintain records of disputes or for legal compliance.